Intercom Systems Perth
Rest-A-Sured Security supplies, installs and repairs intercom systems in Perth and regional Western Australia: video intercoms for homes, gate and driveway intercoms, and apartment and strata intercom systems that serve a whole building.
Intercom Systems and Installation for Perth and WA
Rest-A-Sured Security supplies, installs and repairs intercom systems in Perth and regional Western Australia: video intercoms for homes, gate and driveway intercoms, and apartment and strata intercom systems that serve a whole building. We are WA owned and operated, established in 1998, and every intercom installation is specified around the site rather than sold off a shelf.
A video intercom lets you see and speak to a visitor before you decide whether to let them in. Intercoms can also control electronic gates and locks, and most video intercoms today allow CCTV cameras to be viewed on the same screen, which is a convenient way to see the perimeter of the property as well as the front door.
This page covers what an intercom installation includes, how the process works, the options for apartments, gates and app-based entry, and when an existing intercom can be repaired or upgraded rather than replaced. Our most popular intercom products include Hikvision, Dahua, Aiphone, Akuvox, Ajax, Elvox and Bticino.
What Our Intercom Installation Perth Service Includes
A modern intercom system gives you a clear view and a voice link to whoever is at your gate, front door or building entrance before you decide to let them in. Depending on the property, an intercom installation can include:
Video Door & Gate Stations
A weatherproof outdoor camera and call station at the front door, the gate or the building entrance.
Indoor Monitors & App Answering
An indoor monitor, a smartphone app connection or both, so a call can be answered from the kitchen or from work.
Gate, Lock & CCTV Integration
Remote release for electronic gates and locks, and integration with your existing CCTV cameras so one screen shows the intercom and the perimeter.
Because the intercom links to a smartphone app, you do not have to be home to answer it. A call from the gate or front door rings through to your phone wherever you are, so you can see the visitor, speak to them and release the gate or door remotely. That is how most of our clients let a courier in to leave a parcel somewhere secure instead of having the delivery taken back to the depot.
For apartment and strata buildings we configure multi-tenant panels so each resident has their own extension and can screen visitors from their own unit. Single premises, whether a home or a standalone office, get a straightforward one-to-one link between the entry point and the building.
Apartment, Strata and Multi-Tenant Intercom Systems
An apartment intercom system has to do something a house intercom never does: let dozens of separate households control one shared front door, without handing everyone a key to the building. That is the whole job, and it is where most tired intercom systems in Perth fall down.
One entrance, many extensions
A multi-tenant panel carries a directory of units, and each call rings only that unit. Residents answer from their own apartment, see who is there, and release the door from where they stand. For a building intercom system serving several entrances, the same directory can run across the lobby, the car park door and a rear service entry, so nobody is exempt from being checked.
Turnover is the real test
Tenants change. A system where adding or removing a resident means a service call is a system that quietly stops being accurate, and within a year the panel is listing people who moved out. We set strata and building managers up to manage their own directory, and we show them how before we leave site.
The parts that get forgotten
Trades and deliveries need a way in that does not mean a resident walking down to the lobby. Cleaners and building managers need access that is theirs, not a shared code passed around. Where a building already runs access control, the intercom should sit alongside it rather than beside it, so one door opening has one record.
For the wider building picture, including cameras in common property and car parks, see our strata security systems.
Intercom Installation Perth: How It Works
Site Assessment
We look at every entry point, from a single front door to several building entrances, and check what is already in place so a new intercom works with it.
Written Quote
A clear written quote covering the panel, camera coverage, gate or lock integration and any cabling required.
Installation
We install the outdoor call station, the indoor monitor or app connection and the gate or lock release wiring, then test every extension on site.
Handover
We show you how to answer calls, release the gate or door remotely, and add or remove extensions in a strata or apartment building.
Ongoing Support
We have serviced, upgraded and maintained security systems across WA for more than 28 years, so your intercom is backed by a local team, not a call centre.
Who Our Intercom Systems Suit
Homes
See and speak to visitors at the front gate or door before deciding whether to let them in, and answer from your phone when nobody is home. Our home security systems page shows how an intercom sits alongside cameras and alarms.
Apartments & Strata
Multi-tenant panels give every apartment its own line to the building entrance. See our strata security systems for how the intercom fits with common-area cameras and access control.
Commercial Premises
Screen deliveries and visitors at a warehouse, office or site entrance without a permanent reception, and pair the intercom with access control so the door release and the door record are on one system.
Regional & Rural WA
Rural and regional WA properties, including sites competitors often will not travel to, are covered by our regional installations team as part of our normal service area.
Video Intercom Systems in Perth
An audio intercom tells you somebody is there. A video intercom tells you who, which is why video has become the usual choice for a new intercom in Perth.
The camera has to cope with where it is mounted
A door station facing west into the afternoon sun, or a gate panel with headlights pointed at it, will show a silhouette unless the camera is chosen for it. We look at the direction the panel faces and what is behind the visitor before recommending one.
Monitor, app or both
An indoor monitor is always on, needs no phone and suits a household where not everyone wants an app. A smartphone app follows you out of the house. A common setup is one monitor in the main living area and the app on a couple of phones.
More than one way in
A second door station at a side gate or rear entry can ring the same monitor and app, so every entry is answered the same way.
Cameras on the same screen
Most video intercoms allow CCTV cameras to be shown on the intercom monitor. For a home that means checking the driveway and the side access from the same screen you answer the door on.
Gate and Driveway Intercoms
A front gate intercom system is a different install to a door station, mostly because of where it has to live. The panel sits out in the weather, often a long cable run from the house, and it has to work at night, in summer glare and through a Perth winter.
Position it for a car, not a person
A gate panel mounted at door height means every driver winds down, unclips a belt and leans out. Set at the right height and offset from the driveway, a visitor can reach it from the driver's seat. It sounds like a detail until you use it twice a day.
It has to talk to the gate
The intercom is only half the job. Releasing an automatic gate means the panel and the gate motor have to be wired to work together, and on older motors that is not always a plug-in. We check what is on site before quoting rather than after.
Long runs and power
A gate is usually the furthest point from the switchboard. Cable type and run length decide whether a system is reliable or intermittent, and it is the single most common reason a cheap gate intercom fails within a year.
On rural and semi-rural blocks the gate is often the only controlled entry point on the property, which is why we take it seriously on our regional installations.
Cloud Intercoms and App-Based Entry
A cloud intercom in Perth replaces the wall-mounted handset with a phone. Calls from the panel go over the internet to an app, so the person answering does not have to be in the building, and there is no indoor station to install in every unit.
What it suits
Buildings where residents are out during the day and deliveries keep failing. Businesses with no permanent reception. Owners managing a property they do not live at. Anywhere adding another handset would mean running new cable through finished walls.
The honest trade-off
A cloud system depends on the building's internet connection and usually carries a subscription. A traditional wired intercom does not, and it keeps working when the NBN does not. Neither is automatically the right answer, and we will say which one suits your building rather than quoting whichever is newer.
Most sites end up with both
A wired panel and indoor station for reliability, with app access added for the people who want to answer the door from work. That combination is usually the sensible middle.
Replacing or Upgrading an Existing Intercom
A good share of the intercom installation work we do in Perth is not a new system. It is a panel that has stopped calling, a handset that crackles, or a building whose intercom was fine until the units were renumbered.
The existing cable is usually the deciding factor
Where the run is sound, a modern panel and stations can often go onto it, which keeps the job to a day and avoids opening walls. Where it has corroded or was undersized to begin with, replacing it is the difference between a system that works and one you argue with. We test before we quote, not after.
Old system, current problem
Common ones we are called to: an audio-only panel where nobody can see who is calling, a system with no way to add a unit, a handset that was discontinued years ago, or a gate release that stopped when the motor was replaced.
Repairs before replacement, where it is honest
If a fault is a power supply, a stuck button or a single failed station, that is a repair and we will tell you so. We only recommend replacing a system when the parts are gone or the cabling will not carry a modern one.
Call 08 9309 9500 to talk through an existing intercom, or use the enquiry form below and we will arrange a site assessment.
Get a Free Quote for Intercom Systems Perth
Tell us about your property and we will come back with an intercom quote. Prefer to talk? Call 08 9309 9500, Monday to Friday, 8am to 4pm.
Tell us about the property and we will come back with the right system and a price.
Talk to Rest-A-Sured Security about an intercom system for your home, apartment building or business in Perth or regional WA. We will assess the property and recommend the right intercom setup.
Choosing an Intercom Installer in Perth
Rest-A-Sured Security is WA owned and operated and was founded in 1998, which is 28 years installing, upgrading and maintaining security systems across the state. We are affiliated with the largest independently owned grade-1 monitoring station in WA, operating 24 hours a day, 7 days a week.
If you are comparing intercom installers in Perth, the things worth asking are whether they test the existing cable before quoting, whether they will repair a system when a repair is the honest answer, and whether they can make the intercom work with the gate motor, the door hardware and the cameras already on site.
We cover Perth metro plus rural and regional WA, including sites some competitors will not travel to. Because we also install CCTV, access control and alarm monitoring, your intercom can be part of one connected system rather than several unrelated ones.
Benefits of an Intercom System
Key Features
- See before you answer video at the door, gate or building entrance
- Remote release open a gate or door from the monitor or your phone
- Multi-tenant directories each unit has its own extension and screens its own visitors
- Integration works with CCTV, access control and electronic gates
What It Replaces
- Walking to the gate or lobby to find out who is there
- Shared codes and spare keys passed around a building
- Failed deliveries when nobody is home
- Audio-only panels where nobody can see who is calling
- Handsets that can no longer be repaired or added to
Part of a Complete Security Setup
An intercom rarely works alone. Many of our intercom installation Perth clients pair it with a CCTV installation so the same screen shows the front gate and the rest of the property, or with access control so the intercom release and the door or gate hardware are on one system. Apartment blocks and strata complexes often combine an apartment intercom with our strata security systems, while warehouses, offices and worksites typically fold intercom entry into a broader commercial security setup monitored through our 24/7 security monitoring. If the property is outside the metro area, our regional installations team covers rural and regional WA on the same basis as Perth metro.
Intercom Brands We Install and Service in Perth
We install and service intercoms from 2N (commercial-grade and corrosion resistant), Aiphone (Japanese-made), Akuvox (SIP-based) and Elvox (Italian-made), as well as Hikvision and Dahua intercom systems and Paxton door entry. See every brand we work with on our security brands page.
What Our Clients Say
★★★★★"We recently had a new security system installed by Rest-A-Sured Security and couldn't be happier with the service. Shaun and Emmett did a fantastic job from start to finish, professional, friendly, and very knowledgeable. They took the time to explain everything clearly and made sure the installation was neat and completed to a high standard."
Mark A.
Google review
★★★★★"Highly recommend. Both Helene and Shaun are fantastic, we have engaged the services of RASS for several years across multiple properties, no job too difficult and always able to provide recommendations to save costs."
Bo H.
Google review
Intercom Systems Perth FAQs
What is the difference between a video intercom and a standard audio intercom?
A standard audio intercom lets you speak to whoever is at the door or gate. A video intercom Perth system adds a camera at the outdoor call station so you can see the visitor on an indoor monitor or a smartphone app before you decide whether to answer or let them in.
Can my intercom system open my gate or door lock as well as let me see who is calling?
Yes. Intercoms can be wired to control electronic gates and door locks, so releasing the gate or the door can be done from the same handset, monitor or app you use to answer the call.
Can I answer the intercom and open the gate when I am not home?
Yes. With the intercom connected to a smartphone app, the call follows you wherever you are. You can see and speak to whoever is at the gate or door, then release the gate or lock remotely, which is how most people let a courier through to leave a parcel while the property is empty.
Do you install intercom systems in apartments and strata buildings, not just standalone houses?
Yes. Apartment intercom and strata intercom systems are configured with multi-tenant panels so each resident or unit has its own extension, alongside a shared panel at the main building entrance.
What is a building intercom system?
A building intercom system is one intercom serving a whole building rather than a single home. A panel at each entrance carries a directory of units or tenancies, each call rings only the unit it is for, and that unit can see the visitor and release the door. The same system can cover a lobby, a car park door and a rear service entry.
Can an intercom system be linked to my existing CCTV cameras?
In most cases, yes. Video intercoms can be integrated with CCTV so your intercom feed and your perimeter cameras appear on the same screen, giving a fuller picture of who is approaching the property, not just who is at the door.
Do you install and service intercom systems outside Perth metro?
Yes. Alongside Perth metro, we cover rural and regional WA, including properties that some competitors will not travel to for installation or service work.
How long does a typical intercom installation take?
It depends on the size of the property, the number of entry points and whether any cabling needs to be run. A single door station on sound existing cable is a much shorter job than a gate intercom on a long new cable run or a multi-tenant panel for a whole building. We confirm the expected time on site in your quote.
Will my intercom system need any ongoing maintenance?
Rest-A-Sured has installed, upgraded and maintained security systems, including intercoms, for more than 28 years. Our monitoring and maintenance service checks help keep an intercom system fully operational, and we handle upgrades and integration for existing systems as well as new ones.
Can an existing intercom be upgraded rather than replaced?
Often yes. Where the existing wiring and entry hardware are still suitable, we can upgrade the call station, monitor or app connection rather than starting from scratch. Where a system is too dated to integrate with, a full intercom installation Perth replacement may be the better option, and we will advise which applies to your property.
Which intercom brands do you install?
We install and service intercoms from 2N, Aiphone, Akuvox and Elvox, as well as Hikvision and Dahua intercom systems and Paxton door entry. The full list is on our security brands page.
How much does an intercom system cost in Perth?
The cost comes down to the number of entry points, whether the system is audio or video, how many indoor monitors or units it serves, whether it has to release a gate or door, and how much new cable is needed. A single video door station on existing cable sits at the low end. A gate intercom on a long cable run, or a multi-tenant panel for an apartment building, costs more. Cloud and app-based systems usually carry a subscription. We quote in writing after a site assessment.
Talk to a Perth security specialist
If you are ready for security that does more for your business, get in touch with the Rest-A-Sured Security team today.