CCTV Monitoring Perth
24/7 alarm-verified CCTV monitoring for Perth businesses, homes and strata. When an alarm trips, a grade 1 control room checks your cameras before anyone is sent.
Remote CCTV Monitoring with Video Verification
Rest-A-Sured Security links your security cameras to the same 24/7 control room that handles your alarm signals, through one of the largest independently owned grade 1 monitoring stations in Western Australia. We are WA owned and operated, based in Wangara, in the security industry since 1998, and we hold security licence 09458.
Our CCTV monitoring is video verification. Your cameras are tied to the alarm zones. When a zone trips, the operator pulls up the cameras covering it and confirms what actually caused it before responding. A confirmed break-in gets the response on your list. A false trigger is stood down, and nobody is called out at 2am for a cat or a swinging gate.
We are upfront about what this is not. We do not sit an operator in front of your cameras all night. Monitoring starts when the alarm does, which is why it pairs with an alarm monitoring service. If you need cameras installed first, see commercial CCTV or CCTV for homes.
What CCTV Monitoring Includes
Every monitored site is set up around its own alarm zones and cameras. A typical setup includes:
Cameras Tied to Alarm Zones
Each alarm zone is linked to the cameras that cover it, so the operator sees the right view the moment that zone trips.
A 24/7 Grade 1 Control Room
Signals go to a control room staffed around the clock, every day of the year, over the GPRS and GSM mobile networks rather than a phone line.
Verified Response
Genuine alarms are escalated through your contact list, to emergency services where required, or to a guard response where you have arranged one.
Already have cameras and an alarm from another provider? Whether they can be linked depends on the make and age of the equipment, and we check that at the site visit. You can move an existing monitored alarm across to us without replacing your panel. See alarm service, maintenance and upgrades.
Why Verified CCTV Beats Cameras Nobody Watches
Cameras nobody is watching are a record of what happened. Monitored cameras are a chance to stop it while it is happening.
Alarm-verified CCTV is the single biggest reduction in false call-outs available to a commercial site. Without it, every trigger has to be treated as real, or every trigger gets ignored. With it, the operator can see whether the movement in the warehouse is an intruder, a staff member working back or a bird that got in through the roller door.
It also changes what happens with a genuine break-in. A confirmed intrusion gets the right response straight away, and the footage of what the operator saw is already on record.
How CCTV Monitoring Works
Alarm Zone Trips
Your alarm panel sends the signal over wireless. It appears on an operator's screen with the site, the zone and the time.
Operator Responds
Within 90 seconds of a signal arriving, an operator has responded. The control room is staffed 24 hours a day, every day of the year.
Cameras Checked
The operator checks the cameras linked to that zone, along with the site's arming schedule and recent history.
Actioned
If it looks genuine, the operator works your escalation list: emergency services where required, then your nominated contacts, or a guard where arranged.
Or Stood Down
If it is clearly a false trigger it is logged and you are told, but nobody is dispatched. Every step is recorded against the site.
CCTV Monitoring by Site Type
Warehouses & Industrial Yards
Large sites with irregular hours and plenty of things that move at night. Cameras on the yard, docks and roller doors let the operator tell an intruder from a late delivery.
Retail & Shopping Centres
We monitor multiple shopping centres, where the larger centres run 250 zones or more across nine or more areas that arm at different times. Linked cameras show what tripped which area.
Offices & Commercial Buildings
After-hours entries, lift lobbies and car parks, with cameras tied to the alarm and access control so a door event has vision attached to it.
Construction Sites
Building sites where plant, copper and materials are the target and nobody is on site overnight. See construction site security.
Strata & Residential Complexes
Shared entries, car parks and common areas around the clock. See strata security systems and car park CCTV.
Homes
A monitored home alarm with linked cameras means a triggered alarm is checked by a person, not left sounding into an empty street while you are at work or away.
Remote Video Monitoring for Businesses After Hours
For a business, the value of monitoring is after hours, when nobody is on site. Most of what we monitor is commercial: warehouses and industrial yards, retail tenancies, offices, strata-commercial buildings and construction sites across the Perth metro area, plus sites well into regional WA.
Arming schedules let the system tell the difference between a late shift and an intrusion, and multiple zones and buildings can sit on one account, so a warehouse, its office and its yard report separately and the operator knows which cameras to check.
Pair it with a commercial alarm system zoned around how the site runs.
CCTV Monitoring for Homes
For a home, monitoring is what makes an alarm worth having when the house is empty. Someone is watching while you are at work, away for a weekend or overseas.
Residential monitoring covers the same fundamentals as commercial: verified response, fault reporting, and an escalation list of your nominated contacts. Where cameras are linked to the alarm, the operator can check them before responding. See home security systems and home alarm systems.
Live CCTV Monitoring or Video Verification?
Some providers sell live CCTV monitoring, where operators watch camera feeds continuously or patrol them on a schedule. That is not the service we provide.
What we provide is video verification: monitoring that starts when your alarm does. For most businesses and homes it is the part that matters, because it is an alarm event that needs a decision, and the cameras are what let the operator make the right one.
If you are unsure which your site needs, we can talk it through at the site visit.
Monitoring More Than Intruders
A monitored panel can carry more than intrusion, and most sites underuse it. Duress and panic buttons for retail, clinics and any site handling cash or lone workers. Fire and smoke detection. Plant and environmental alarms such as cool room temperature, freezer failure, and pump and sump faults.
If your panel already has spare zones, adding one of these is usually a programming job rather than new hardware.
Connecting CCTV to Access Control
With cameras tied into the alarm and access control, an alarm event can be traced back to who badged in and what the cameras saw, so you get the story rather than a timestamp.
Number plate cameras are different: ANPR alerts go to your own team rather than to the control room.
Keeping Monitored Cameras Working
Monitoring is only as good as the cameras behind it. The usual way a site finds out a camera has a problem is by going to look for footage that is not there: a drive failed, a lens has filmed over with dust, or a camera was bumped and has been recording a wall. Perth heat and coastal salt wear outdoor cameras faster than most people expect.
A maintenance visit checks, cleans and re-aims each camera, confirms the recorder is keeping the footage you need, and brings firmware and passwords up to date. The alarm can be serviced on the same visit.
What Affects the Cost of CCTV Monitoring
The cost depends on the number of alarm zones and cameras being linked, whether the existing alarm and cameras can be connected as they are or need upgrading first, and whether you want extras such as a guard response.
We provide free, no-obligation quotes, in writing, so you know the scope and price before anything starts.
Get a Quote for CCTV Monitoring in Perth
Tell us about your site, your cameras and your alarm, and we will come back with a monitoring quote. Prefer to talk? Call 08 9309 9500, Monday to Friday, 8am to 4pm.
Tell us about the property and we will come back with the right system and a price.
Get in touch with Rest-A-Sured Security for a CCTV monitoring quote in Perth or regional WA. We will look at your cameras and alarm and tell you what it takes to connect them.
Choosing a CCTV Monitoring Company in Perth
Rest-A-Sured Security has installed, upgraded and monitored security systems across WA for more than 28 years. We are WA owned and operated, we work from Wangara, and your signals are handled locally by a team that knows the metro and regional area.
If you are comparing CCTV monitoring companies in Perth, the things worth asking are who answers the alarm at 2am, how quickly, whether they can see your cameras when they do, and who fixes the system when a camera fails.
We are affiliated with one of the largest independently owned grade 1 monitoring stations in WA, operating 24 hours a day, 7 days a week. Because we also install and service the cameras and alarms, the monitoring, the equipment and the upkeep all come from one team.
Benefits of Monitored CCTV
What It Gives You
- A verified response a person checks the cameras before anyone is sent
- Fewer false call-outs false triggers are stood down, not dispatched
- Round-the-clock cover a grade 1 control room, every day of the year
- A record every alarm and every decision logged against the site
What It Replaces
- Cameras that only record what already happened
- A siren nobody responds to after hours
- Being woken for every false trigger
- Separate systems for alarms, cameras and doors
CCTV Brands We Install and Service in Perth
We supply, install and service CCTV cameras from Hikvision, Dahua, HiLook, Uniview, Hanwha Vision, Axis, Vivotek, Bosch and Geutebrück, including NDAA-approved cameras from Uniview and Vivotek, and cloud-managed CCTV from Verkada, Vortex and Ubiquiti. For larger sites we set up video management software from Milestone, Hanwha and Geutebrück, and Milestone can be integrated with Integriti access control. See every brand we work with on our security brands page.
What Our Clients Say
★★★★★"We recently had a new security system installed by Rest-A-Sured Security and couldn't be happier with the service. Shaun and Emmett did a fantastic job from start to finish, professional, friendly, and very knowledgeable. They took the time to explain everything clearly and made sure the installation was neat and completed to a high standard."
Mark A.
Google review
★★★★★"Highly recommend. Both Helene and Shaun are fantastic, we have engaged the services of RASS for several years across multiple properties, no job too difficult and always able to provide recommendations to save costs."
Bo H.
Google review
CCTV Monitoring Perth FAQs
What is CCTV monitoring?
It links your security cameras to a 24/7 monitoring station. As we run it, it is video verification: when an alarm zone trips, an operator checks the cameras covering that zone to confirm what set it off before responding.
Do you watch our cameras 24/7?
Not as a continuous camera-watching service. The control room is staffed 24/7, and the operator checks your cameras whenever your alarm is activated, so monitoring starts when the alarm does.
How fast does the control room respond?
Within 90 seconds of a signal arriving, an operator has responded.
What happens if it is a false alarm?
If the cameras show it is clearly a false trigger, it is logged and you are told, but nobody is dispatched and nobody is woken up.
Do I need an alarm system for CCTV monitoring?
Yes. Video verification is triggered by the alarm, so the cameras are linked to alarm zones. If you do not have an alarm yet, see commercial alarm systems or home alarm systems.
Can you monitor cameras another company installed?
Often, depending on the make and age of the equipment. We check that at the site visit before quoting.
Is CCTV monitoring available for homes?
Yes. Residential monitoring covers verified response, fault reporting and an escalation list of your nominated contacts, with linked cameras checked where they are set up.
Can a guard attend when the alarm is confirmed?
Yes, where you have arranged a guard response. It sits on your escalation list alongside your nominated contacts.
Do you cover sites outside Perth?
Yes. We monitor across the Perth metro area and well beyond it, including regional WA. See regional installations.
Talk to a Perth security specialist
If you are ready for security that does more for your business, get in touch with the Rest-A-Sured Security team today.